FAQ
Frequently Asked Questions
Q: How long does shipping take?
A: We offer free express shipping Australia-wide. Most orders are delivered within 2–8 business days.
Q: Is red light therapy safe?
A: Yes. Red light therapy is widely used in wellness and aesthetic clinics worldwide. Our products are built to high manufacturing standards and are safe for personal use.
Q: Are your devices FDA approved?
A: Our devices are manufactured to Class II standards in FDA-registered facilities, ensuring quality and safety.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, Google Pay, PayPal and Afterpay.
Q: Do you offer a warranty or returns?
A: Yes. All products come with a 1 to 2 year warranty and a 60-day satisfaction guarantee. See our Returns Policy for details.